FAQs
Welcome to the FAQs webpage. Here are the answers to frequently asked questions on various topics.
Talk to us about arranging the right travel insurance cover for your travel. We take all the hassle out of it by thoroughly researching providers for you.
We have a transparent fee structure, so you will be guaranteed no hidden costs or unexpected charges. All our pricing is clearly communicated upfront post event/travel and demonstrates our professionalism and commitment to delivering a high-quality service.
If you change any aspect of your booking, we will do our best to accommodate your request, but it may not always be possible. All changes will be subject to any applicable travel service provider fees and Red Hot Travel & Events change fees, and you will be responsible for any increase in pricing that may occur as a result of your change request.
If you cancel any aspect of your booking, you will be required to pay 10% of the original booking + any applicable travel service provider fees, and we will provide you with a refund for the remining funds (if any). Alternatively, the travel service provider may offer you a travel credit for the full amount paid by you. If your deposit or booking is refundable, this is subject to Red Hot Travel & Events receiving funds from the travel service provider.
For instant purchases or non-refundable bookings, if you cancel any aspect of your booking, you will not be entitled to a refund, travel credit or other remedy from the travel service provider and/or Red Hot Travel & Events.
What our previous guests have said
Just want to say a massive thank you for making our time in New Orleans, so wonderful. We had a fantastic time, which was made possible by you and your
Nick, Hoogervorst Builders
What an amazing trip. A big thanks to Mico & Adair. It was an amazing time spent with a great group - we loved getting to know you better, or meeting you
Kylie & David, GWA Group NZ
From heli-golfing in Taupo to heli-safaris in South Africa we have been all over the world with Red Hot and always feel safe, and well taken care off. I
Andrew McNab - Trade Sales Manger, PlaceMakers Mt Wellington
Thank you Adair for organising such a wonderful experience. Absolutely loved it all. Still reeling from the spectacle of WOW. When is the next one?
Kathryn, Wellington WOW tour 2022
We have worked with Red Hot on a number of events. Adair, Lynette, and Rebecca are personable, organised, and know how to get the best activities and
Hank & Ants - Directors, Air Milford New Zealand